Please read our boarding terms and conditions carefully before booking.
We will take every effort to make your pets stay a happy one and look after their health and safety while you are away. But ultimately pets are boarded entirely at their owners risk. We reserve the right to refuse admission at any time without giving reason.
Pets not picked up within seven days of the stated departure date will be deemed to have been abandoned. We have the right to rehome, or otherwise dispose of these pets, and hold the owner liable for all additional costs.
All belongings are left on the premises entirely at the clients risk. Any bedding brought in should be clean. We will dispose of belongings which have become excessively damaged. Please do not bring in bean bags or duvets.
All bookings are confirmed by email. Cancellations made within 7 days of arrival date will be due the full fees.
Fees are calculated by the day with the day of arrival and day of departure included. A 50% non-returnable deposit may be required at the time of booking. Fees are due in full on arrival. Payment by cash or card (not Amex) is fine.
We will not accept pets with symptoms of illness or severe health conditions on arrival. You must tell us of any condition your pet has and bring sufficient medication for the stay. This must be labelled with the pets' name, dosage and frequency.
Miller & Swann are our designated vet practise. We have limited health insurance for our guests, however we will not be held responsible for meeting fees not covered by our insurance policy.
Please respect our opening times. Any special arrangements are solely at the discretion of staff and there will be an out of hours charge.
Proof of vaccination is mandatory or a vets letter for exemption.
Dogs require vaccine for Distemper, Hepatitis and Parvovirus (DHP) and Leptospirosis. We do not require 'kennel cough' vaccine.
Cats require Feline Enteritis, Feline Influenza and Feline Leukaemia.
Kittens and puppies can be left with us from 2 weeks after their 2nd vaccination has been given. We are happy to accept intact dogs and bitches. Male cats must be neutered at 8 months and females before a year old.
Please recognise that no boarding establishment is a place for very old and frail pets, they should be kept comfy in their home environment.
Contact us to arrange boarding for your pet.
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